IMPORTANT INFORMATION PLEASE DO NOT SKIP READING THIS:

New Patient: If you are a new patient please contact 03 7076 3400 before booking to ensure you are matched with the right clinician.

Cancellations (no exceptions):
A fee of $145 is payable for Non-NDIS clients if less than 2 business days notice is given. The full fee is due if less than 2 business days notice is given for NDIS participants. The fee will come off your credit card on file which is captured at the time of booking. We reserve the right to utilise debt collection services to recoup this fee (e.g., if your card declines).

Terms and Conditions:
I accept and understand the following
1) A fee of $145 is payable for Non-NDIS clients if less than 2 business days notice is given. The full fee is due if less than 2 business days notice is given for NDIS participants. The fee will come off your credit card on file which is captured at the time of booking. We reserve the right to utilise debt collection services to recoup this fee (e.g., if your card declines). (Business days are Monday to Friday).

2) I understand that if I am a new patient and I book an appointment via online booking without first calling Aviiara Health, that I am responsible for consult and/or cancellation costs incurred if I have booked with the wrong practitioner.

3) I understand that I am personally liable for full fees if I do not have an active MHCP, have run out of NDIS funds, I am not covered by Workcover or Private Health insurance.

Kaye-Anne Suringa Psychologist

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