Payments & Fees

The Talking Couch is a private practice, which means we do not receive any other funding than through our fees. The fee for a one-hour psychology consultation is $230 as of 1 July 2025 and $120 for social work counselling (for up-to-date fees please refer to our website, https://talkingcouch.com.au). You may be able to receive a Medicare rebate or a rebate from your private health insurance, however, it is entirely your responsibility to claim the rebate and we do not accept any liability beyond our own practice fee. While we are generally happy, within reason, to help you with the necessary paperwork and provide you with general advice, things such as eligibility, rebate amounts, and other conditions such as the number of sessions covered are beyond our control and expertise. This does not apply if we see you under special arrangements, such as Victim Services or Open Arms counselling.

Payment for sessions will need to be made in full at the time of booking. Any consultations not paid in full upfront will be cancelled unless arranged otherwise. The fee is fully refundable unless you are in breach of any of our cancellation policies below.

Non-attendance fee: if you do not attend your appointment, the full fee for the missed appointment is due.

Two-working-day rule: Unless we can find a replacement for your session on short notice, if you cancel within two working days of your appointment, the full fee will be withheld. For example, for an appointment on Thursday at 1pm, any time after Tuesday 1pm falls within this period.

Administrative fee: Any changes to bookings between five and two working days of an appointment will automatically incur an additional administrative fee of 50% of the full fee ($105 as of 1 January 2024). While we fully understand that things may change due to unforeseen circumstances, we are often not able to book someone else for the session on short notice.

To avoid any additional fees, please call us on 0493 452 305 or via our website https://talkingcouch.com.au as soon as possible.

Ms Anne Reuter Psychologist

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Fees/Services