ClinEx Rehab – Terms and Conditions & Informed Consent

By proceeding with a booking at ClinEx Rehab, you acknowledge that you have read, understood and agree to the following Terms and Conditions.

1. Consent to Treatment

I consent to receive exercise physiology assessment and treatment services from the Exercise Physiologists and associated clinicians at ClinEx Rehab.

Exercise Physiology services involve the assessment, prescription and supervision of exercise programs aimed at improving health, function, rehabilitation outcomes and overall wellbeing.

Services may be delivered in a clinic, gym, community, home or telehealth environment where clinically appropriate.

The purpose of the consultation may include but is not limited to:

• Assessment of medical history and health status
• Evaluation of physical function, strength, mobility and fitness
• Development of an individualised exercise program
• Rehabilitation following injury, surgery or illness
• Chronic disease management
• Monitoring of health and functional outcomes

2. Assessment and Treatment Process

I understand that the clinician may be required to:

• Obtain information regarding my medical history and current health status
• Conduct physical assessments including strength, mobility, balance or cardiovascular testing
• Assess risk factors associated with exercise participation
• Develop and implement an appropriate exercise program
• Monitor my response to exercise during treatment sessions

Exercise sessions may involve the use of equipment including but not limited to:

• Resistance machines
• Free weights and dumbbells
• Resistance bands
• Cardiovascular equipment (e.g. bikes, treadmills, rowers, SkiErg)
• Balance, mobility or rehabilitation equipment

3. Potential Benefits

Potential benefits of exercise physiology services may include:

• Improved strength and physical fitness
• Improved mobility and functional independence
• Improved management of chronic health conditions
• Improved cardiovascular health
• Improved balance and injury prevention

4. Potential Risks

I understand that participation in exercise carries inherent risks.

Possible risks associated with exercise physiology services may include but are not limited to:

• Muscle soreness or stiffness
• Fatigue during or after exercise
• Increased heart rate or blood pressure
• Dizziness or shortness of breath
• Loss of balance or falls
• Musculoskeletal injury due to incorrect movement or overexertion

ClinEx Rehab clinicians will take reasonable precautions and apply professional standards of care to minimise these risks.

5. Participant Responsibilities

To assist in providing safe and effective services, I agree to:

• Provide accurate and complete information regarding my medical history and health conditions
• Inform the clinician immediately of any pain, discomfort or symptoms during exercise
• Notify the clinician of any changes to my health status, medications or medical advice
• Follow instructions provided by the clinician during exercise sessions

Failure to disclose relevant health information may increase the risk of injury.

6. Voluntary Participation

I understand that my participation in exercise physiology services is voluntary.

I may:

• Ask questions regarding assessment or treatment at any time
• Request additional information regarding the treatment plan
• Withdraw consent or cease participation at any stage

7. Cancellation Policy

ClinEx Rehab operates on an appointment-based system.

• A minimum of 24 hours notice is required for cancellation or rescheduling of appointments.
• Appointments cancelled with less than 24 hours notice, or non-attendance, may incur a full session fee.
• This policy applies to private clients, NDIS participants and other funding bodies where permitted.

This policy allows ClinEx Rehab to allocate appointment times fairly and minimise disruption to other clients requiring care.

8. Payment Terms

Payment for services may be required at the time of the appointment unless alternative arrangements have been made.

ClinEx Rehab may process payments through:

• EFTPOS / POS
• Online payment systems
• Approved funding bodies (e.g. NDIS, Workers Compensation, Medicare EPC where applicable)

Outstanding accounts may result in suspension of future appointments until payment is received.

9. Liability

While ClinEx Rehab clinicians exercise professional care and adhere to accepted clinical standards, participation in exercise-based rehabilitation involves inherent physical risk.

By participating in services, you acknowledge that:

• Exercise carries potential risks as outlined above
• You participate at your own risk within reasonable clinical supervision
• ClinEx Rehab and its clinicians will not be liable for injury, loss or damage arising from failure to follow clinician instructions or failure to disclose relevant health information

Nothing in these terms excludes liability that cannot be excluded under Australian Consumer Law.

10. Privacy and Confidentiality

ClinEx Rehab collects and stores personal and health information in accordance with:

Privacy Act 1988 (Cth)
Australian Privacy Principles

Your information will be used solely for the purposes of:

• providing healthcare services
• communicating with relevant healthcare providers involved in your care
• administrative and billing purposes

Information will only be shared where:

• you have provided consent
• it is required for your healthcare
• it is required by law

11. Consent Confirmation

By proceeding with a booking, I confirm that:

• I have read and understood the information contained within these Terms and Conditions
• I have had the opportunity to ask questions regarding the assessment and treatment
• I understand the potential benefits and risks associated with exercise physiology services
• I voluntarily consent to participate in exercise physiology assessment and treatment provided by ClinEx Rehab

Mr Martin Vu Exercise Physiologist

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