TERMS & CONDITIONS

Privacy and Information Collection Consent

Following confirmation of your booking, you will receive a patient intake form to complete prior to your consultation. Nutrient Nation needs to collect information about you for the primary purpose of providing a quality service to you. In order to thoroughly assess, diagnose and provide therapy, we need to collect some personal information from you. If you do not provide this information; we may be unable to treat you. This information will also be used for:

The administrative purpose of running the practice;
Billing either directly or through an insurer or compensation agency;
Use within the practice if discussing or passing your case to another practitioner within the practice for your ongoing management;
Disclosure of information to your doctors, other health professionals or to teachers to facilitate communication and best possible care for you; and
In the case of insurance or compensation claims it may be necessary to disclose and/or collect information that concerns your return to work to an insurer or your employer.

Nutrient Nation has a Privacy Policy, which provides guidelines on the collection, use, disclosure and security of your information. This Privacy Policy contains information on how you may request access to, and correction of, your personal information and how you may complain about a breach of your privacy and how we will deal with such a complaint. To ensure quality health care and treatment can be provided, information about your health/nutrition/dietetic assessment, diagnosis, intervention and progress may be given to other relevant service providers, who are involved in your management. These may include your doctor, medical specialists, allied health professionals, teachers and insurers.

I understand and consent for myself/my child to:

Receive Nutrition/Dietetic services from Nutrient Nation.
Full payment is required at completion of each appointment.
If you hold a CDM or DVA plan, full payment is still required after which your rebate will be processed into your nominated bank account.
My/my child’s participation in treatment is voluntary and I can withdraw my consent at any time.
I have/will inform Nutrient Nation of any previous or existing medical conditions, allergies or other conditions which may impact or affect my child’s/my health and Nutrition/Dietetic care.
I consent to communication via phone, video, email and/or text message where practical or required for clinical care and/or administrative purposes, I understand the risks of communicating in these ways and that Nutrient Nation cannot guarantee confidentiality of information transferred in these ways.
I understand that Nutrient Nation will take reasonable steps to ensure my privacy and confidentiality throughout all methods of communication and correspondence.
The Nutrient Nation Accredited Practicing Dietitian (APD) will take notes during consultations and will provide feedback via written correspondence to my referring doctor/specialist.
Where applicable, for referrals covered under Medicare or Department of Veterans’ Affairs (DVA) to receive bulk billed services, I assign my right to benefits to the APD who provided the service.
If I do not attend a scheduled appointment without notice, or if I do not provide at least 12 hours notice to cancel my appointment, the fee payable is the full cost of this appointment. This fee cannot be bulk billed or rebated.

Miss Hannah Gibson Dietitian

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