Zarnaz is a highly experienced clinical counsellor with extensive experience working with adults and children across all age groups. She is a Clinical Member of the Psychotherapists and Counsellors Association of Australia (PACFA).
Since 2014, she has been employed in the community services sector, undertaking various roles such as domestic violence counsellor, alcohol and other drugs counsellor, and child protection specialist.
Zarnaz has demonstrated significant knowledge and expertise in supporting children and families facing complex challenges, including domestic violence (as an advanced practitioner), child protection concerns, parental substance misuse, parenting capacity, child behaviour management, learning difficulties, parental mental health issues, and social isolation.
She adopts a person-centred, strengths-based approach to counselling, prioritising empathy, support, and the creation of a safe space for clients to explore their concerns. She does not view herself as the ultimate expert, but rather believes that clients are the experts in their own lives. As such, she acts as a guide — helping clients reflect on their strengths and collaboratively develop strategies to overcome barriers and build resilience.
Zarnaz is deeply committed to the mental health and disability sectors, recognising the importance of supporting clients experiencing stress and trauma in their journey towards recovery and wellbeing. She is passionate about empowering individuals to achieve positive outcomes and realise their full potential.
She also brings extensive experience and cultural competence in working with Culturally and Linguistically Diverse (CALD) and Aboriginal families. Fluent in English, Hindi, and Urdu, Zarnaz confidently provides counselling services in all three languages.
Her therapeutic practice draws on a range of evidence-based interventions, including Cognitive Behavioural Therapy (CBT), Eye Movement Desensitisation and Reprocessing (EMDR), Motivational Interviewing, goal setting, Narrative Therapy, Polyvagal Theory, management of triggers and cravings, and suicide intervention, among others.