A$3,500.00

High-touch newborn or post-NICU support for families seeking comprehensive, concierge-style care during the fourth trimester. Includes frequent visits, direct access, and coordination across care needs. Duration: 12 weeks (the fourth trimester) with option to extend Includes: -Unlimited text + voice support including weekends -Up to 3 in-home visits/week -Ongoing assessment of feeding, growth, sleep, & newborn milestones -Care coordination as needed with paediatrician, lactation consultant, night support, etc. -Oversight as the clinical + emotional hub of care -Flexible, responsive support tailored week-to-week Boundaries: -Boundaries as listed in Steady Start -Not a replacement for emergency or primary medical care -Home visits scheduled 24-48 hrs in advance Each home visit is tailored to unique baby and family. Some parents want hands-on feeding help, others want reassurance, troubleshooting, or a clear plan moving forward. Visits may include: -a gentle head-to-toe check of your baby’s overall wellbeing -observation of a full feed and support (breast, bottle, combination, or pumping) -guidance on latch, positioning, milk transfer, or bottle technique -weight check and additional growth support when appropriate -identification of common feeding challenges (such as reflux or oral restrictions like tongue or lip ties) -help with sleep, settling, and day-night rhythm -provision of goal sleep schedule as appropriate -demonstration of newborn care basics as needed -time for questions, reassurance, and practical next steps

A$1,000.00

Calm on Call enables new parents to access expert guidance, reassurance, and reliable support through the fourth trimester. Includes proactive check-ins and on-demand messaging support grounded in neonatal and paediatric clinical expertise. Duration: 12 weeks (the fourth trimester) Includes: -Unlimited weekday text + voice-note support (feeding, sleep, settling, newborn concerns, "is this normal?" moments) -One proactive check-in per week (I reach out to you!) -One optional virtual consult per month (30 min video chat add-on) -Comprehensive care with clear escalation plan including referrals for tests, prescriptions, and specialist care if needed Boundaries: -Weekdays are Mon-Fri 8a-5p -Not for urgent/emergency care -No in-home visits included

A$2,000.00

Structured, hands-on support during the most intense early weeks. Designed for families who want regular touchpoints, anticipatory guidance, and steady reassurance as confidence grows. Duration: 12 weeks (the fourth trimester) Includes: -Everything in Calm on Call -Weekly in-home visits for the first month (4 visits) -Proactive planning around feeding transitions, sleep changes, growth spurts, parental adjustment & confidence -Ongoing pattern recognition and reassurance -Comprehensive care with clear escalation plan including referrals for tests, prescriptions, and specialist care if needed -Access to add-on home visits at member rate: $500 each Boundaries: -Boundaries as listed in Calm on Call -Visits scheduled 24-48hr in advance -Does not include coordination with multiple external providers Each home visit is tailored to unique baby and family. Some parents want hands-on feeding help, others want reassurance, troubleshooting, or a clear plan moving forward. Visits may include: -a gentle head-to-toe check of your baby’s overall wellbeing -observation of a full feed and support (breast, bottle, combination, or pumping) -guidance on latch, positioning, milk transfer, or bottle technique -weight check and additional growth support when appropriate -identification of common feeding challenges (such as reflux or oral restrictions like tongue or lip ties) -help with sleep, settling, and day-night rhythm -provision of goal sleep schedule as appropriate -demonstration of newborn care basics as needed -time for questions, reassurance, and practical next steps