Proudly Independent Clinic: That Means No Conflict of Interest Guaranteed Australia Wide, Alternative Therapies, Consultations We support those who have tried standard medications and are still experiencing pain, side effects or worsening symptoms. We guarantee no conflict of interest in prescribing and are not owned by a pharmaceutical parent company. We believe patients should not have to foot the bill or be restricted for Doctor’s financial incentives. We would like to remind you of the following guidelines and procedures for your medicinal cannabis prescriptions. The number of prescriptions and repeats is at the discretion of your doctor. Not all medications discussed will be prescribed. Payment is made for the doctor's time and not for prescriptions. Your doctor will decide the best treatment plan for you. Changing prescriptions may incur an administration fee and will be reviewed during the doctor's next shift. Shared Care Letters: May be required if you have certain medical conditions or are on other medications. These letters provide additional medical information from your regular doctor or specialist. Let Us know if we can assist in obtaining these letters. Prescription Process: Prescriptions are sent to the pharmacy via email within two business days of your appointment. Prescriptions are not sent directly to patients. Patient Responsibilities: Follow your doctor's dosage and monthly limits. Contact the clinic if your health care needs change to book a follow-up appointment. Patients who do not adhere to these limits will be moved to a monthly monitoring system with their doctor. Appointments: Missed appointments will not be refunded. Cancellations are subject to our policy terms and conditions. Returning Patients: If you haven't had a consultation with us for more than 12 months, please book an initial consultation and complete updated consent and intake forms. Discharge requests will accompany your active scripts being ceased. Please note for any fraudulent chargebacks issued against payments made, you will be held liable for the full amount due plus the $30 Bank Fee and a $150 administration fee per chargeback. This will be handed over for debt collection should the invoice not be settled within 7 working days. Please contact the clinic if you have a query with your invoice. Consultation payment is for the doctor's time and not for prescriptions. Thank you for understanding! All appointments are based on Brisbane Queensland time - unless you have updated your time zone in the Halaxy Patient portal to a different time zone | info@chronicdoctors.com.au | 07 3180 3901 | All our clinic times are AEST : Opening Hours Mon- Fri 9am to 5pm excluding Public Holidays & QLD / Brisbane Public Holidays