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Welcome to Bendigo Exercise Physiology Clinic (BEPC).
We pride ourselves with working with participants and clients with disabilities. 
At BEPC;
 
YOU have the right to safe
​YOU have the right to receive quality supports and services from us - this includes meeting YOUR needs and gives you CHOICE AND CONTROL.
 
PRIVACY POLICY:
Your Information belongs to you!
Your personal information belongs to you. We need your permission to collect information about you and to share your information. Your information helps us provide good and safe services. We only ask for information we need. We will tell you why we need it. That includes photos and videos too. 
If you don't understand why we need information, it's OK to ask us. 
Keeping all your information safe!
We will protect your information and only use it for the right reasons,  and only show the right people. 
The people who work with you need to see your information. 
It helps them deliver better services.
 We will only share your information if: 
• you give permission to share it, or
• we are very worried about your safety, or 
• if the law requires us to share it. 
You can see your information too. Just ask us. 
 
Keeping it right! 
If your information is not correct, we may not be able to complete our job correctly. Please give us correct information, and help us keep it up-to-date. 
If your personal information changes, please let us know;
•Moved house
•New phone number
•New service provider
•New contact person
• New health outcomes or medications
We will also check your information regularly or every 12 months and update it.
 
If we didn't respect your privacy, if you think we have breached these rights, it's OK to complain.... 
Write to us: Bendigo Exercise Physiology Clinic, 5B Wellsford Drive, East Bendigo or Phone us 03 5441 5542
 
OR
 
the Office of the Australian Information Commissioner 
web: www.oaic.gov.au 
email: enquiries@oaic.gov.au 
post: GPO Box 5218 Sydney NSW 2001 
phone: 1300 363 992 
TTY: 133 677 
Speak and Listen: 1300 555 727 Interpreters can be arranged on 131 450. 
 
OR
 
Contact the NDIS Safeguards and Commission
NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2751 
post: GPO Box 5218 Sydney NSW 2001 
phone:1800 035 544 
TTY: 133 677 
Speak and Listen: 1800 035 544 Interpreters can be arranged.

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