Fees & Charges

Session Fees - Therapy

The fee for a 50-minute psychotherapy/counselling session is $190 for a one-off session.
The fees will be reviewed annually.
There is also a subscription option of $80 per week for a fortnightly session or $160 per week for a weekly session. Please consult the practice on info@mindfulsynergi.com for more information or to join the subscription program.

Payment Methods and Additional Fees:

We accept various payment methods for your convenience and flexibility.
You may choose to pay using our smart pay terminal by inserting your card, or by opting for a direct bank transfer to avoid any additional fees.
A nominal fee of $50 will be charged for payments made using Afterpay.
Transactions made through Halaxy will incur a processing fee.

Deposits:

I agree to provide my credit card details as a holding deposit.
NDIS/VS clients are not required to provide their credit card details.

Cancellation Policy

We require 24 hours notice for a cancelled session.
If Mindful Synergi is given less notice than this, the full service fee will be charged, unless Mindful Synergi is able to book another session in the same week.

Therapy Process

Therapist-Client Fit:

It is possible that a therapist will determine that they are not the best fit for you and would not be able to work with you to their full therapeutic ability.
In this case, therapists have an ethical responsibility to refer you on to another therapist.
This is not a personal reflection on the client but is about the therapist’s own past experiences and qualifications.
If this occurs, the therapist will ensure an appropriate conclusion to your therapy.

EMDR Treatments:

The therapist will determine the suitability of EMDR treatments and develop a plan with you to develop emotional regulation skills required for safe EMDR therapy.

Session Notes and Recordings

Session Notes:

I acknowledge that Mindful Synergi may keep short written notes on our sessions.
These notes are not identified by name and are stored securely.

Record of Session:

Mindful Synergi records the sessions for note taking purposes
The recordings are not stored and are deleted after the notes have been formulated
The recordings are taken through the service Heidi Health

Ethics and Confidentiality

Code of Ethics:

I acknowledge that Mindful Synergi abides by the code of ethics set out by PACFA, a copy of which is available upon request.

Confidentiality:

The sessions are completely confidential except under the conditions stated in the Limits of Confidentiality below.

Professional Development:

For the purposes of professional development and accreditation, we may take details about our sessions to our clinical supervisor who is bound by the same professional code of ethics.
All identifying details will be omitted.
Clinical supervision also ensures that we are providing you with the very best of professional care.

Abusive Behavior Policy

We reserve the right to immediately terminate your Service if, in our sole and absolute discretion, we determine that your behavior is threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, or any similar behavior.

Limits of Confidentiality

Contents of all therapy sessions are considered to be confidential. Both verbal information and written records about a client cannot be shared with another party without the written consent of the client or the client's legal guardian.

Noted Exceptions Include:

Duty to Warn and Protect:

When a client discloses intentions or a plan to harm another person, the mental health professional is required to warn the intended victim and report this information to legal authorities.
In cases in which the client discloses or implies a plan for suicide, the health care professional is required to notify legal authorities and make reasonable attempts to notify the family of the client.

Abuse of Children and Vulnerable Adults:

If a client states or suggests that they are abusing a child or vulnerable adult, or if such an individual is in danger of abuse, the mental health professional is required to report this information to the appropriate social service and/or legal authorities.

Minors/Guardianship:

Parents or legal guardians of minor clients have the right to access the client's records.

Insurance Providers (when applicable):

Insurance companies and other third-party payers are given information that they request regarding services to clients.
Information that may be requested includes types of service; dates/times of service; diagnosis; treatment plan; description of impairment; progress of therapy; case notes, and summaries.

Office Companion Dog

Please note that we have an office companion dog, if you do not wish for the dog to be in attendance please provide us with 24 hours notice.

Mrs Naomi Pal Other

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