Missed Appointment Policy:

Please contact your dietitian as soon as you know you are not be able to make your appointment. Should you fail to reschedule or cancel your appointment within 48hours before your appointment, a late cancellation fee of the full appointment fee will apply (except for medical emergencies or compelling reasons subjected to dietitian discretion).

Policy for patients referred under the Enhanced Primary (EPC) Care Plan from a GP:

Under an Enhanced Primary Care Plan (EPC), each patient is entitled to have up to 5 allied health sessions a year (including all allied health services e.g. dietitian, physiotherapist, podiatrist, diabetes educator).
If you have exceeded the number of sessions claimed in the year, Medicare will reject your claim. In this case, you will not be able to claim further Medicare rebates for your appointment for the remaining of the calendar year even if you still have remaining sessions in your care plan. You will have to be seen as a private patient until the next calendar year.

For full details of our policy, please refer to our Terms and Conditions.

Please contact us at 07 3067 7280 if you encounter any issues, or have any queries with our online booking form or policy.

Mr Joseph Li Dietitian

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