Terms and Conditions These Terms and Conditions ("Terms") govern your use of the online booking services ("Services") provided by Brave Therapy™, an Australian private psychotherapy practice, through its website or any affiliated platforms ("Website"). You agree to be bound by these Terms by accessing or using the Services. If you disagree with these Terms, please refrain from using the Services. 1. Service Description the Services provided by Brave Therapy™ enable users to book appointments with a licensed psychotherapist through the website. The availability of therapists and appointment slots may vary and are subject to change without notice. 2. User Responsibilities 2.1 Eligibility By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into a binding contract. Note that we work with adults, not children. 2.2 Accurate Information You agree to provide accurate, complete, and up-to-date information when using the Services, including your details, contact information, and any relevant health or medical information. Brave Therapy™ is not responsible for any consequences resulting from inaccurate or incomplete Information users provide. 2.3 Professional Advice The Services provided by Brave Therapy™ are not a substitute for professional advice, diagnosis, or treatment. The information on the website, including therapist profiles and descriptions, is for general informational purposes only. You should always seek the advice of a qualified healthcare professional or therapist for any specific concerns or conditions. 3. Appointment Booking 3.1 Availability and Scheduling Appointment availability is subject to therapist availability and may change with or at times without notice. The scheduling of appointments is done through the online booking system on the website. Brave Therapy™ makes no guarantee that a desired appointment slot will be available. 3.2 Cancellations and Rescheduling If you need to cancel or reschedule an appointment, you must do so within the time frame specified by Brave Therapy™ or the assigned therapist. Failure to cancel or reschedule within the specified time frame may result in a cancellation fee or forfeiture of the appointment. 4. Fees and Payments 4.1 Service Fees The fees for psychotherapy services provided by Brave Therapy™ are clearly stated on the website. They may vary depending on the type of service offered. You agree to pay the specified fees for the selected service by booking an appointment. 4.2 Payment Methods Payment for services can be made through the online payment system provided on the website. Brave Therapy™ accepts various payment methods, including credit cards and electronic funds transfers. Payment details are securely processed, and Brave Therapy™ stores no payment information. 4.3 Refunds for services already provided are not available. Refunds may be unavailable for missed appointments or cancellations outside the specified time frame. Please refer to the refund policy on the website for further details. 5. Privacy and Data Protection Brave Therapy™ is committed to protecting the privacy and confidentiality of user data. The collection, use, and disclosure of personal information are governed by our Privacy Policy, which is available on the website. By using the Services, you consent to collecting, using, and disclosing your personal information as the Privacy Policy outlines. 6. Limitation of Liability To the extent permitted by law, Brave Therapy™ and its therapists shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of the Services, including but not limited to personal injury, loss of profits, loss of data, or any other damages. 7. Modifications and Termination Brave Therapy™ reserves the right to modify or terminate the Services, the Website, or these Terms without prior notice. Any changes to these Terms will be effective upon posting on the website. Your continued use of the Services after such modifications constitute your acceptance of the revised Terms. 8. Governing Law and Jurisdiction, These Terms shall be governed by and construed under the laws of Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia. 9. Contact information If you have any questions or concerns regarding these Terms or the Services provided by Brave Therapy™, please contact us at info@bravetherapy.com. Using the Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.